Shipping policy

Shipping Policy – Alerovia

At Alerovia, we are committed to delivering your order quickly, safely, and reliably.

Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has shipped.

Shipping Carrier

We primarily ship using Canada Post to ensure dependable delivery across Canada.

Estimated Delivery Times

Delivery timelines depend on your location and the shipping service selected at checkout.

Typical delivery estimates:

Ontario & Quebec: 1–4 business days

Western & Atlantic Canada: 3–8 business days

Remote areas: may require additional time

Please note that these are estimates and may vary due to weather, holidays, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your address and the weight of your order.

From time to time, we may offer free shipping promotions.

Tracking Your Order

Once shipped, you will receive a tracking number by email so you can follow your delivery.

Delays:

While we work hard to ensure timely delivery, Alerovia is not responsible for delays caused by Canada Post or circumstances outside our control.

Incorrect Addresses

Please ensure your shipping information is accurate.
We are not responsible for packages delivered to incorrectly entered addresses.

Questions

If you have any concerns about your shipment, contact us at:
📧 hello@alerovia.ca